FREE Shipping Included!*
Additional delivery service upgrades available for larger items at checkout.
*Excludes HI & AK
SHIPPING
When Your Order Ships
This item is made-to-order and ships directly from the manufacturer in 18-23 weeks.
As you await the arrival of your new furniture, we will provide you with updates along the way so you know how your order is progressing.
We will send you tracking information within 24 hours of your order leaving the warehouse to the e-mail address you provide at checkout.
How Your Order Ships
We will ship your order using the fastest and most reliable method. Generally, our smaller items will ship via FedEx or UPS. Larger, heavier items ship on a pallet via a top tier LTL/ Freight Carrier.
DELIVERY OPTIONS
Standard Home Delivery (Free!)
Small items will be delivered right to your front door with no signature required (unless requested). Larger/bulkier items will be delivered curbside and arrive on a pallet or in a box. The shipped items will be placed fully packaged on a driveway or curbside, as can be accomplished by a single driver. The drivers are not required to assist the customer on drop-offs. The customer is responsible for having the appropriate personnel at the time of the delivery.
Threshold Delivery (+$185)
This shipping method is available for large items requiring freight shipping. The service includes two men on a delivery truck who will deliver furniture to the first dry area in your home as determined by the shipping carrier - typically either immediately inside the front door or the garage (if obstacles prevent easy access to the front door).
White Glove Delivery (Call for Quote)
This service includes two men on the delivery truck who will deliver furniture into the home, set it up in the room of your choice, and remove the packing materials. This shipping method is available for large items requiring freight shipping.
If you are interested in adding a White Glove service to your order, please call us at 844-824-2137 or email support@nookandcottage.com for availability and a custom quote.
NOTE: All Large items that require freight shipping include an appointment. The carrier will contact you to schedule a morning or afternoon delivery window approximately 48 hours to one week prior to delivery.
RETURNS
Return Eligibility: Made-to-Order, Non-Returnable*
This Guildmaster item is lovingly made-to-order and non-returnable. See warranty details in next tab for exceptions to this policy.
View Complete Shipping & Returns Policy